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Jun 15, 2021 · ‎Flex error code ENT-22013 | Page 2 | Xfinity Community Forum ... user_0ea9d7 Here are the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "direct messaging" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. • Type your message in the text area ... Wednesday, August 31st, 2022 12:47 PM. Closed. ENT-22011So I am going to try to disconnect my box from my router by pressing the WPS button on the bottom of my TV box and router to see if that worksJun 15, 2021 · ‎Flex error code ENT-22013 | Page 2 | Xfinity Community Forum ... user_0ea9d7 We're an Xfinity customer with Xfi Internet + X1 TV + Voice and 5 TV's. I recently replaced the set-top boxes on 4 of the TV's with Amazon Fire TV sticks and installed the Xfinity Stream beta app on those firesticks.We appreciate you taking the time to let us know that you are also experiencing trouble with the X1 Flex box. Our teams had been made aware of the issue, and has since been flagged as resolved. Can you please let us know if you're continuing to have any trouble in accessing your services, or if so, please remove the power cord for at least 20 ...This was a known issue and if you are still having issues, please restart your Flex box by removing the power cord from power for about 20 seconds and then plug it back in. Let us know if that did not resolve the issue, and we can do more troubleshooting.About as good as their Xfinity Stream app, which isnt saying much . Trying to enter network settings with a brand new remote, fresh batteries and the enter/select button does not respond to select confirm on the second screen. Very easy to select cancel so its not the batteries. Getting a live person at Comcast is the most frustrating thing ever. Jun 15, 2021 · ‎Flex error code ENT-22013 | Page 2 | Xfinity Community Forum ... user_0ea9d7 Then there is a screen displayed that says the device has been restarted and to press any key on the remote to continue. After this the "Yikes" (22010) message is again displayed. As noted, the Flex box is hardwired. I have created an IP reservation in my DHCP sever section of my router. I can ping the IP address successfully.My flex box is displaying an ent-22011. I finally contacted support and this is what they said: “It’s loading signals and it takes one hour for diagnostics and appropriate resolutions to complete. your services should be restored within one hour” then sent me a ticket number and text and said if it’s still acting up then call a tech out to come look. We have made changes to keep employees safe so response and call times may be longer than usual. For immediate assistance, check out the Xfinity Assistant.You can also use Xfinity MyAccount (Web|iOS|Android) and xFi app (iOS|Android) for product and account support.I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer. Aug 31, 2022 · Fortunately, this issue was officially resolved on Wednesday morning (8/31) by our amazing support team, and a new update was sent to all active equipment. If you're still having this problem, please try restarting your TV Box by unplugging the power cord from the back of your device, wait 20 seconds, then plug the power cord back in. We have made changes to keep employees safe so response and call times may be longer than usual. For immediate assistance, check out the Xfinity Assistant. You can also use Xfinity MyAccount (Web|iOS|Android) and xFi app (iOS|Android) for product and account support. I am a bot, and this action was performed automatically.Troubleshoot your Xfinity On Demand issue from a list of common error codes. cannot cancel On Demand subscription package I ordered through flex. 1. Replies. 34. ViewsOfficial Employee. •. 454 Messages. @user_44c005, I wanted to see how things were working for you. I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Aug 31, 2022 · My flex box is displaying an ent-22011. Ent-22011. B Same thing happened to me yesterday. I rebooted it multiple times, but nothing changed. Today I tried it, and it worked just fine.Xfinity Flex Xi6-A code ENT-22011 Help?? Our Flex has been down for over 24 hours now. We keep getting a black screen saying"That didn't go as planned...Sorry about that! Please try again.ENT-22011" We've tried unplugging the Flex and restarting our modem. It always goes back to this screen. Its starts off with the "Welcome. Bienvenido. BiAug 31, 2022 · Not working- error- ent 22011. Thank you for reaching out to the Xfinity community forums, @user_f7bd33!We appreciate you taking the time to bring this issue to our attention. My flex box is displaying an ent-22011. I finally Aug 31, 2022 · Not working- error- ent 22011. Thank you for reaching Here's the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Peer to peer chat" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. Aug 31, 2022 · CCTambrey. Hello @user_5a7f0f, I Hello, @user_c80899.This was a known issue and our engineers made some adjustments. They recommended removing the device from power for about 20 seconds and then plug it back in.Wednesday, August 31st, 2022 12:47 PM. Closed. ENT-22011 Feb 25, 2021 · 1 Message Thursday, February 25th, 2021

Same thing happened to me yesterday. I rebooted it multiple times, but nothing changed. Today I tried it, and it worked just fine.Error Code: ENT-22010. Description: It looks like your Flex box can't perform that function due to network or API connectivity issues. Suggested Solution: If the Flex box is connected via Wi-Fi, check the signal strength and if it's weak, try connecting it with an Ethernet cable. You can also try restarting the box and checking for any known ...Fortunately, this issue was officially resolved on Wednesday morning (8/31) by our amazing support team, and a new update was sent to all active equipment. If you're still having this problem, please try restarting your TV Box by unplugging the power cord from the back of your device, wait 20 seconds, then plug the power cord back in.Jun 15, 2021 · Tuesday, June 15th, 2021 2:37 PM. Closed. Flex error code ENT-22013 Hi, we lost our Comcast outdoor box cover a few years ago. My husband brought it up to the tech the last time they were out. They said that it was not needed. We had an electrician in this week and our inside box is getting water. The electrician said that the Comcast cable should get covered as

Jun 15, 2021 · Tuesday, June 15th, 2021 2:37 PM. Closed. Flex error code ENT-22013 Hello, thanks for taking the time to reach out to us regarding your issues. Are you having any issues with the streaming services on any other device? …

Reader Q&A - also see RECOMMENDED ARTICLES & FAQs. Aug 31, 2022 · Not working- error- ent 2201. Possible cause: Aug 31, 2022 · My flex box is displaying an ent-22011. Ent-22011. B .